How To Update Your Personal Information For Your BDO If You Move Abroad

How To Update Your Personal Information For Your BDO If You Move Abroad

Relocating overseas is an interesting path full of possibilities and fresh perspectives. Even so, there are important things to take care of, such as updating your bank’s records with your personal information. If you’re a BDO (Banco de Oro) customer planning to relocate, this article will walk you through the steps to update your personal information. We’ll make it straightforward, funny, and easy to follow! Ready? Let’s get right into it!

Why Updating Your Information Is Important

First things first, why is updating your personal information with BDO important? Simple. It ensures you continue to receive important communications, secure transactions, and maintain access to your accounts without a hitch. Imagine missing a critical email because it went to your old address—yikes!

Steps To Update Your Personal Information With BDO:

1. Prepare Your Documents

Before you start, gather all necessary documents. Typically, you will need:

  • A valid ID (passport, driver’s license, etc.)
  • Proof of your new address (utility bill, lease agreement, etc.)
  • Your BDO account details

2. Notify BDO Of Your Move

You can notify BDO of your move by visiting a branch before you leave. If you’ve already moved, don’t worry—you can do it online!

i. Visiting a Branch

If you prefer face-to-face interaction and possibly a last hurrah with your favorite BDO staff:

  • Visit the nearest BDO branch.
  • Bring your identification and proof of your new address.
  • Fill out the change of address form.

ii. Online Update

If you’re currently roaming Tokyo’s streets or enjoying a cup of coffee at a Parisian café:

  • Log in to your BDO online banking account.
  • Navigate to the “Profile” section.
  • Update your personal information and submit the required documents.
  • Confirm the changes through the email verification process.

3. Update Contact Information

Ensure your phone number and email address are current. This is very crucial for receiving OTPs (One-Time Passwords) and important notifications.

  • Log in to your BDO account.
  • Go to “Profile” or “Account Settings.”
  • Update your contact details.

4. Update Your Mailing Address

Keep receiving those important bank statements and notifications by updating your mailing address:

  • Follow the same steps as above in your online banking profile.
  • Enter your new address and save the changes.

5. Inform BDO Of Your New Country Of Residence

If you’re moving to a new country, BDO needs to know:

  • Send a secure message through your BDO online banking account.
  • Specify your new country of residence.
  • Attach the necessary documents as proof.

Pro Tips To Make The Process Smoother:

  • Double-Check Everything:

Make sure all your documents are clear and accurate. A small mistake can delay the process.

  • Use Secure Internet:

When updating your information online, use a secure and private internet connection to protect your personal data.

  • Stay Informed:

Keep an eye on your email for any notifications from BDO regarding your update status.

Frequently Asked Questions:

Q: Can I update my information while abroad?

A: Absolutely! You can update your information online through BDO’s internet banking platform. It’s convenient and saves you a trip back home.

Q: What if I encounter issues updating my information online?

A:If you run into problems, you can contact BDO’s customer service via email at or call their international hotline.

Q: How long does it take for the updates to reflect?

A: Updates typically reflect within 1-3 business days. However, verification of documents may take a bit longer, so be patient!

Q: Do I need to inform BDO if I change my phone number?

A: Yes, updating your phone number is crucial to ensure you continue receiving OTPs and important notifications.

Q: Can I use a foreign address as my mailing address?

A: Yes, BDO allows customers to use a foreign address as their mailing address. Just ensure it’s accurate and up-to-date.


Updating your personal information with BDO when you move abroad doesn’t have to be a difficult thing. With this straightforward guide, you can ensure your banking experience remains smooth and stress-free, no matter where in the world you are. So, whether you’re moving for work, love, make sure your BDO details are up-to-date.


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